COVID-19 UPDATE COVID-19 | Veterinarian in Burnt Hills, NY | Burnt Hills Veterinary Hospital

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Covid -19 Update

Our Lobby is Open!

 We are pleased to announce the next phase of our reopening. This is the next step in our phased approach to gradually return to normal operations while still keeping our staff and clients safe.

Regardless of vaccine status, and ask that clients please maintain an appropriate social distance whenever possible.

During this next phase, we still ask that only 1 pet owner accompany their pet inside to their appointment.  Our exam rooms are small and our lobby will have reduced seating with dividers providing extra protection for our clients.  Clients who are saying their final good byes to a pet will be exempt from the one-person rule.  Visitation will remain limited to critical patients.

Many of you are aware we have been experiencing an incredibly heavy case load over the past year. Although we do not see this decreasing anytime soon, we recognize that wait times, both in person and on the phone, have been longer than you are accustomed to.  We will continue to do our best to see each pet in a timely manner, and please understand we will always give preference to a critically ill patient.  We hope our efficiency continues to improve with each phase toward normality.  Thank you for your continued patience and understanding.

We continue to monitor the current situation and as details about the timing and processes of future phases becomes available, we will share more information with you.  If you have any questions or if there is anything, we can do to assist you, please don't hesitate to reach out to our leadership team at [email protected]

UPDATE 4/1/22 

As the pandemic continues on and affects us in so many ways we have had to continually make tough decisions to ensure the health of our doctors, staff and patients. We will continue to assist our community by providing care for patients that are referred over for specialty services (Surgery, chemotherapy, etc.). We continue to try to do everything we can to meet the needs of our current patients and provide them with the best of care for the best of friends.

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Office Hours

Surgery and Procedural drop offs start at 7:30 a.m.

Monday - Friday:

8:00 am - 8:00 pm


8:00 am - 5:00 pm


8:00 am - 12:00 pm